When recording authorization, users should understand its purpose and who can access it. Microphone permission does not explain every use of the data.
The KVKK authority’s decision on recorded phone calls explains that merely saying a call is recorded is insufficient notice. Information must cover the controller’s identity, purposes, transfers, collection method and legal basis, and the person’s rights.
Accounts relating to adak may contain sensitive information such as religious beliefs. Religion and belief are special categories of data under the law. Limiting information to what is needed for the service is more careful than collecting unnecessary personal stories, health conditions or family details.
Users should see who receives the recording and be able to listen before sending. Using recordings on social media or as sample conversations is a different purpose and must not be automatically combined with service confirmation. The business must also set retention periods and access rights. Compliance should be assessed against the actual data flow and current law before launch.
Sources and further reading
KVKK: Telefon görüşmelerinin kaydedilmesi ↗KVKK: Özel nitelikli kişisel veriler ↗A 30-day cookie is used to count views and reactions. You can read every article without allowing it.
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